Wrexham Plas Coch Vets4Pets Ltd

- Many reviewers describe the team as professional, reassuring, and clear when explaining findings, treatment plans, and next steps. - Reception and communication are often praised, including helpful front-desk staff, WhatsApp messaging, and payment links sent digitally. - Recent feedback includes positive comments about handling anxious pets and owners, quick appointment access, and caring support in serious or end-of-life cases.

Services

•Diagnostics and imaging: The practice lists in-house laboratory testing, blood pressure monitoring, Tonopen eye pressure testing, ultrasound, digital X-ray, and dental X-ray.
•Surgery and treatment: Listed services include anaesthesia, an operating theatre, soft-tissue surgery, cruciate surgery, fracture repair, and dentistry. Reviews also mention prompt treatment for an eye injury with a same-day appointment and good recovery afterwards.
•Routine and preventive care: Microchipping, nurse clinics, weight clinics, nutritional advice, prescriptions, and an on-site pharmacy are listed. Reviews mention registration and health-check appointments being arranged quickly, with clear explanations of treatment plans.
•Species and facilities: The website says the clinic sees cats, dogs, rabbits, and small mammals, including rabbit medicine/testing and small mammal medicine and surgery. Facilities include separate cat and dog waiting areas, separate wards, and isolation units.
•Additional support: Acupuncture and bereavement support are listed. Reviews also describe compassionate care for elderly pets, anxious dogs, and end-of-life situations.
•Emergency care: Out-of-hours emergencies are handled by Vets Now Emergency Wrexham at Rhyd Broughton Vet Group Ltd.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Reviews give a mixed picture on cost: some owners praise clear pricing, transparent treatment plans, and reasonable charges, while a recent complaint felt repeat medication and prescription-related costs were too high.

People

•Nicky — named positively by a recent reviewer as a knowledgeable and helpful vet.
•Jan — mentioned by name for being helpful on reception.
•Ellie — praised by a reviewer for being polite and understanding on reception.
•Naomi — highlighted for persistent care during a serious illness, with one owner saying she did not give up on their dog during a life-threatening episode.
•Georgia — mentioned alongside Naomi for hands-on nursing care and compassion in the same case.
•Rebecca — praised by a long-term client for the care and aftercare given to their elderly cats.

Reviews

Google shows 4.5/5 from 313 reviews.

•Many reviewers describe the team as professional, reassuring, and clear when explaining findings, treatment plans, and next steps.
•Reception and communication are often praised, including helpful front-desk staff, WhatsApp messaging, and payment links sent digitally.
•Recent feedback includes positive comments about handling anxious pets and owners, quick appointment access, and caring support in serious or end-of-life cases.
•Less positive feedback includes complaints about prescription and medication costs, and one review criticising inflexible handling of a slightly late appointment.

Reviews for Wrexham Plas Coch Vets4Pets Ltd

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Reviews from pet owners who enquired with Wrexham Plas Coch Vets4Pets Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 313 we track in total. Recent reviews may not be representative of overall sentiment.

Sue George

1 month ago

Nicky, the vet really nice, very knowledgeable. Helpful, lovely vet would definitely recommend using vets 4 pets in Wrexham and Jan on reception always helpful. Happy, lovely woman. Thank you so much.

Jodie Owen

2 months ago

Tina Arrowsmith

The care, understanding of both myself and my dogs anxiety was impeccable. Very professional, explained all details of plan going forward and reasonable prices. Highly recommend this practice.

Tins Harry

3 months ago

Spoke to a lovely receptionist today nice and polite and understanding about my cat Terri her name was Ellie.Thankyou

Kelly Greenhalgh

4 months ago

Just cost me £155 for eye ointment for my dog, something shes had before, that you can buy online for about £20. They refused to give me a prescription without a consultation and charge for just a prescription anyway so you may as well buy it from them. Wouldn't call it vets for pets, its more like vets for profit. Disgusting, and the reason there's so many animals being abandoned, the whole industry needs to change.

Andrew Booth

9 months ago

New slogan - where Vets lunch breaks come before animal care or where Vets like to leave early for their lunch and it doesnt matter about your pet. We care for your pets as long as your not 3 minutes late and the Vet wants to leave early for her lunch. Then we really don't care about your sick animal. Appointment today at 1.45pm- arrive 1.48pm, incredibly rude receptionist disappears to speak with the Vet- returns at 1.51 pm to say vet is now going on her lunch, your dog will have to wait for its injection, come back at 3.15. We had been 3 minutes late. Regarless of the hours in the past we have sat waiting for our appointments to be told your 3 minutes late which means the Vet can no go on her lunch 9 minutes early, so your dog cant have its injection. The receptionist also lied and claimed the appointment was missing in the diary - even after showing the text messages an emails from VETS for pets about the appointment. Local service gone wrong of a big franchisee or a franchisee that really doesnt care - disgrace.

Jonathan Lloyd

Have been with this practice for years and all the staff are incredible. The clinical team are reassuring and the reception staff cannot do enough to help. They can chat to you via WhatsApp and also send payment links this way which is great.

Tash X

11 months ago

Michael Hinks

1 year ago

k g

This vets saved my dogs life! In particular Naomi. Absolutely fantastic vet! Really cared about my dog and would not give up on him. She fought her butt off for him and brought him from deaths door! I'm forever thankful. There is also an amazing nurse georgia who's love and care certainly contributed. She was amazing with him. Thanks vets for pets!