Thomas Veterinary Services – Vets in Wrexham
Clinic Overview
Thomas Veterinary Services (the website refers to “Thomas & England Veterinary Services”) describes itself as a mixed-animal practice providing both routine care and emergency treatment for small and large animals, with an indoor haul-in facility. Recent reviews consistently mention appointments where staff take time to listen and explain rather than rushing, plus getting patients seen quickly for sudden illness. Owners also describe vets weighing whether a treatment is truly worthwhile for the pet (including discussing when something may be “more harmful/not worth it”), and accommodating requests to be seen sooner or placed on a waitlist.
Services
Based on the clinic’s website summary and the written reviews available
- •New pet and annual exams
- •Vaccinations (including “shot updates” mentioned in reviews)
- •Heartworm tests
- •Microchipping
- •Internal medicine
- •Laboratory work-ups and consultations
- •Spay/neuter surgery
- •Orthopedic surgeries
- •Soft tissue surgeries
- •Dental care (described on the website as “dental care”; no specific dental procedures are mentioned in reviews)
- •Large-animal services, including cattle work mentioned in reviews
- •Herd health and equine programs
- •Reproduction and obstetrical services
- •Emergency treatment cases (the website states the clinic welcomes emergency cases; reviews describe being fit in quickly for sudden illness)
People
- •Dr. Thompson (vet) and Dr. Dugger (vet) are named in reviews. One owner highlighted that they consider whether a proposed treatment is likely to help or may be “not worth it overall,” and that they ask to hear updates on how pets are doing after recommendations to confirm the plan is working or adjust next steps.
- •Front office staff are described as accommodating with scheduling—e.g., helping owners get seen sooner or joining a waitlist for the next available appointment.
- •Multiple owners describe the clinical team as patient with anxious pets, including not forcing handling when a dog was panicking and working more slowly alongside anxiety medication.
Reviews
4.7 stars from 363 reviews. The latest written reviews skew strongly positive and focus on communication, speed of access when needed, and gentle handling.
“”
- •Taking time in the exam room: owners repeatedly mention being listened to and not feeling rushed or dismissed.
- •Fast access for urgent problems: one review describes a dog with a sudden illness being seen quickly and the issue being resolved.
- •Handling nervous animals: owners describe patient, low-pressure handling for anxious dogs (including not pushing an animal to do something it “didn’t want to do”).
- •Large-animal care is actively used: one reviewer mentions this being their third time using the clinic for cattle.
- •Decision-making framed around the pet’s best interest: one owner notes vets discuss whether treatment is likely to be worthwhile versus potentially harmful, and invite follow-up updates to adjust the plan if needed.
Animals Treated at Thomas Veterinary Services
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Thomas Veterinary Services
Opening Hours
Hours
Reviews for Thomas Veterinary Services
Note: Showing the 5 most recent Google reviews out of 363 we track in total. Recent reviews may not be representative of overall sentiment.
Krystina Burton
in the last week
Great with animals and caring. They take time to talk and listen to your concerns they don't rush you out or make you feel unheard.
Grey Clouds
a week ago
Excellent veterinary care. The team is always kind, attentive, and genuinely caring with our dog. They listen to our concerns and provide high quality care every time.
Cathy Brand
a week ago
Very good customer service .Love the fast service. The Veterinary are very good,
L P
2 weeks ago
Great Vet and advice , excellent staff . 3rd time using there services for my Cattle . Will return .
John Durbin
2 weeks ago
Just moved back to the southern part of Bowling Green. The drive to Smith’s Grove is worthwhile. You guys came highly recommended and we understand why. Great services from the desk to the exam room. When one of our dogs had a sudden illness you got us in quickly and resolved the problem. You’re the best!
Starr Suchanek
a month ago
Absolutely love this place! They treat all our fur-babies amazing, they take the time to hear you out and find out what's wrong with the dogs. I went in totally scared for my oldest dog and they made me feel so comfortable. Highly recommend them, and will totally be back
Kaitie Hart
3 months ago
Visited for the first time today and I cannot express how wonderful these folks are here! They treated my dog with the upmost compassion and listened to all my concerns. They are truly about the well-being of your pet through and through
Emma Graviss
4 months ago
I love this place and so do my babies! I have always had positive experiences with the vets here, especially Dr. Thompson and Dr. Dugger. They treat my cats with care and always take into consideration if a treatment will be worthwhile for them or more harmful/not worth it overall. They make sure to express they would like to hear from you about how your pets are doing to make sure what they have recommended is working or if additional steps should be taken. The front office staff has always been accommodating when I have asked to get them in sooner or to be on their waitlist for the next available appointment. I have found their prices to be much more affordable than places in Bowling Green and surrounding areas and the level of care is unmatched. Thank you so much for all that you all do!
Angel Kennison
5 months ago
The vet who cares! Should be the name! Always the most helpful and amazing staff! The vets actually truly care about our pets! They want to see our best friends come home and do absolutely everything in their power to make it happen and then some! They offer comfort in our time of need as we wait to see the outcome of the tests thinking and dreading the worst they don't turn away and shame you for having feelings in public, instead they offer solace and understanding. One of very few vets who are left helping the animals and not their bank accounts... They make it as affordable as possible for everyone and they do it with love in their hearts! Thank you a million!
christina wieschowski
12 months ago
I just took my 2 beagles Luke and Jedi in for thier first visit here and everyone is fantastic they are 2 years old and needed shot updates I have 1 beagle that walked in and lets them do anything to him my other beagle not so much he suffers from anxiety and panics a lot, but with his anxiety medicine and the vet being so patient with him, he did a little better than his previous visits at the other Vet. They’re very kind and patient with him and didn’t push him to do anything that he didn’t want to do, these guys are amazing and very caring and we love this Vet already they all did an amazing job. My one dog that suffers with anxiety was still shaking a little bit walking in, but they did a great job with him and worked with him we had a great first experience and I would recommend to anybody.
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