New Foundry Vets – Vets in Wrexham
Clinic Overview
- Friendly, helpful front-of-house interactions are mentioned, including a staff member interrupting a lunch break to help and proactively contacting someone about a forgotten bag. - Practical, repeat-need services: one owner highlights ongoing help with pet travel requirements and says the pet plan is “excellent value for money” (no price details given). - Clinic environment and flow: reviewers mention it’s “rarely very busy” and describe a “sanitised examination room”.
Services
- •Small animal services (stated on the clinic website).
- •Farm animal services (stated on the clinic website), including “high quality care for farm animals” (website wording).
- •Pet Health Club® Plus: website states consultations are included as part of this plan.
- •Pet travel requirements: one reviewer says the practice “always take care of his travel requirements” when travelling to Ireland.
- •Support in handling/welfare help for an injured swan: a reviewer describes staff coming out and assisting in getting the swan to the vets for safety.
People
- •Lauren: mentioned for opening up during her lunch break and phoning a client’s office after they left a bag behind.
- •Karen (with Katie also mentioned): credited in a review with going out to help capture and safely get a swan to the clinic, including “climbing banks and climbing gates”.
Reviews
Google rating: 4.7 stars from 123 reviews. “”
- •Friendly, helpful front-of-house interactions are mentioned, including a staff member interrupting a lunch break to help and proactively contacting someone about a forgotten bag.
- •Practical, repeat-need services: one owner highlights ongoing help with pet travel requirements and says the pet plan is “excellent value for money” (no price details given).
- •Clinic environment and flow: reviewers mention it’s “rarely very busy” and describe a “sanitised examination room”.
- •A notable negative account about records/insurance and payments: one reviewer says their dog’s seizures/epilepsy weren’t recorded or communicated clearly at the time, which they say later affected insurance; they also allege flea/worm treatment was withheld despite being part of a paid plan, due to a dispute about excess payment.
Animals Treated at New Foundry Vets
Animals We Treat
Companion Animals
Pricing at New Foundry Vets
Opening Hours – New Foundry Vets
Opening Hours
Hours
Reviews for New Foundry Vets
Note: Showing the 5 most recent Google reviews out of 123 we track in total. Recent reviews may not be representative of overall sentiment.
Damian aka Evo.
2 months ago
Came here to do some work today on site... Lauren was kind enough to open up for me, even though she had just started get lunch break.. a lovely lady who very generously phoned my office to tell me i'd left my bag before I'd got too far away. Great hospitality.... Thank you ...😊
Elite Wraps UK
2 months ago
Excellent practice and wonderful customer service, they've been really, really good for me and more importantly my little man Stewie! We travel frequently to Ireland and they always take care of his travel requirements and the pet plan is excellent value for money. I'm very particular who I trust with Stewie but all at New Foundry have always been excellent in my few years of going there and I have great trust in them. Thank you! Andrew & Stewie!
Jonathan Humphries
4 months ago
Ian Gaudan
6 months ago
It's rarely very busy, we'll located and always very friendly and professional
Ian Gaudan
3 months ago
It's rarely very busy, we'll located and always very friendly and professional
Paul Wilson
8 months ago
Exactly as you'd expect for a good vets, good service, friendly staff, sanitised examination room etc. Easy 5 stars
Paul Wilson
10 months ago
Exactly as you'd expect for a good vets, good service, friendly staff, sanitised examination room etc. Easy 5 stars
JJ Mac
a year ago
Hi thanks to Karen who came out to help with the Swan. I had her climbing banks and climbing gates to help the Swan. We got the Swan and it's safe in the Vets.To Karen and Katie you both went above your job description .Thank you for helping were nobody wanted to even the Police didn't want to know and others.
Katie whitefoot
a year ago
My dog had a fit Augist 2022 got told nothing just heat I double checked It wasn't going down as a condition and changed my insurance once I did and she fit again they said it was elipsesy and wouldn't tell insurance it wasn't recorded as epilsey previously leaving me with thousands in debt now with my mums dog who pays pet plan every month won't give her flea and worm treatment as apparently she owes excess but she has a letter of her insurance saying she's paid the excess and still with holding the dog treatment WHICH HAS BEEN PAID FOR we've been with them since they opened and the past 12 months they've gone so downhill and only care about money
paul giggins
2 years ago
Our family vets, located just down the road from our house. So lucky to have such a friendly group of people look after our cat. Have visited a few times for annual check ups and so on, can't fault them Keep up the great work
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