Jollyes

Services

• •Community Pet Clinic and dog grooming are listed as in-store services.
• •Pet supplies and food are available for dogs, cats, birds, small pets, reptiles and fish. Reviews regularly mention a wide selection and reliable stock, with examples including raw food, wet cat food multipacks, flea collars, and general pet food.
• •Click & collect is available, including for online offers.
• •Out-of-hours emergency guidance: outside store hours, the website advises owners to use an emergency contact number.
• •Shoppers also note the store no longer sells live animals.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Customer comments also lean toward good value, with several describing the store as well priced or better priced than alternatives, although one review reports a click-and-collect raw-food offer not being honoured in store.

People

• •Deputy manager Bex is named in one review.
• •One customer also praised an unnamed store manager for taking time to answer questions about a golden retriever and putting them at ease.
• •More broadly, staff are often described as helpful, friendly, and polite, though there are occasional complaints about service.

Reviews

Google rating: 4.6/5 from 127 reviews.

• •Positive comments focus on the wide range of pet food and products, with several customers saying the store usually has what they need.
• •Value for money comes up often, with shoppers describing prices as good and sometimes better than alternatives.
• •The staff and store environment are commonly praised, including mentions of helpful service and a clean shop.
• •Negative feedback is present but limited, mainly around inconsistent service and one complaint about an online offer not matching the in-store response.