Daleside Veterinary Group

Team experience described across reviews: - Reception/admin staff are repeatedly described as helpful, informative, and quick to respond to questions. - Multiple owners mention appointments being easy to arrange.

Services

From the clinic website and the written reviews available

•Vaccinations (including a review mentioning a cat vaccination appointment).
•Preventative health and free healthy pet checks (listed on the website).
•Nurse clinics (website).
•Microchipping (website).
•Pet passports (website).
•Pet Blood Bank (website).
•Laparoscopic surgery (website).
•Veterinary acupuncture (website; also described in detail in a review for an older dog with arthritis and hind‑leg control issues).
•Monthly Librela injections are mentioned by an owner as part of an arthritis plan alongside acupuncture (this reflects one patient’s treatment, not a full service list).

People

Named staff mentioned in reviews

•Lauren: thanked by an owner for handling euthanasia in a way that made a “sad day” feel more peaceful.
•Adrian: described as having looked after a dog for years; the owner appreciated that he came in to say goodbye.
•Alexa: mentioned in the context of acupuncture; the owner says she explained everything, was “lovely” with their dog, and tailored treatment week to week.

Team experience described across reviews

•Reception/admin staff are repeatedly described as helpful, informative, and quick to respond to questions.
•Multiple owners mention appointments being easy to arrange.

Reviews

Google rating: 4.7 stars from 235 reviews. “”

•Access and responsiveness: several owners say it’s easy to make appointments and that queries are answered quickly.
•Communication and explanations: one acupuncture client highlights clear explanations and treatment being adjusted over time.
•Cost/upselling: a couple of reviews say the practice doesn’t feel like a corporate business pushing insurance and tries to help in cost‑effective ways (no specific prices are given).
•Compassion in difficult moments: an owner describes thoughtful end‑of‑life support, including staff helping make euthanasia peaceful and a vet coming to say goodbye.
•Environment note for reactive dogs: one review warns the waiting room can require dogs to pass close to each other when entering/leaving consult rooms.

Reviews for Daleside Veterinary Group

Note: Showing the 5 most recent Google reviews out of 235 we track in total. Recent reviews may not be representative of overall sentiment.

keith jones

a month ago

Alan Meades

Went to get new cat vouchered inoculation. Great people, terrible parking.

Lyn Edwards

2 months ago

Been a customer at Daleside for many years and unfortunately I had to put my 13 year old Pug Zoe to sleep a couple of days ago. A massive thank you to Lauren who was absolutely fantastic, and made such a sad day into something peaceful. I would also like to say a massive thank you to Adrian- who not only looked after Zoe for many years, but he even had the decency to come in and say goodbye which meant so much to me and I know it would Zoe. They are a fantastic vet practice, and i cannot recommend all the staff enough!

Jake Myatt

Dog Acupuncture Treatment Our dog was loosing control of his back legs because of old age arthritis He’s been on heavy medication for 2 years. 12 hours after his first acupuncture he was running round the garden and we stopped his meds 4 days in. He still has his librella injection monthly but has no other tablets This was his last chance and for now it’s giving us extra time with him and a huge difference in his quality of life Alexa explained everything to us and was so lovely with Rinty and tailors the treatment to him which can be different each week

3 months ago

Sandra Murray

Daleside is excellent. Easy to get an appointment and receptionists are very helpful. It doesn’t operate like a corporate company trying to sell pet insurance. They are interested in your pet and make you feel at ease.

Hannah Rebbecca Grant

Staff always so friendly and informative. Got back to my inquiries swiftly with the answers I needed. Never had an issue with making appointments.

Claire Taylor

5 months ago

Brilliant vets. They do not rip you off, they try to help in anyway they can and in the most cost effective way possible. The admin team are incredibly helpful and informative. The vets and nurses are very professional and they actually care about your animals. I would highly recommend registering your pets here!

Heidi Adams

3 years ago

Fitted our dog in when she hurt herself on holiday, very much appreciated. Staff were all lovely and the vet was great with her - nice to see a vet who doesn't shy away based on her breed. One thing worth noting (if you have reactive dogs for sure) is that the waiting room is a bit tricky. In some seats dogs have to very closely pass others to get in/out of consult rooms (resulting in another dog very nearly grabbing ours, who was happily laying down 😬)